FAQ

1. Why am I receiving this email?

Federal regulation requires that a consumer receive a free copy of the property appraisal, regardless of whether credit is extended, denied, incomplete, or withdrawn. The copy of your appraisal is being electronically delivered to you on a secure platform.

2. I want to learn more about the Equal Credit Opportunity Act Valuations Rule.

Please click here to access the full text on the regulation.

3. How long do I have to access my appraisal?

You have 3 days to retrieve your appraisal electronically. After this period, the link will close and you will not be able to access the webpage.

4. Do I need to do anything with my appraisal after I view it?

No the lender will be contacting you afterwards to set your closing date.

5. I received multiple appraisals for my property.

A lender may request or require different types of appraisals. A copy of each, if applicable, will be delivered to you electronically.

6. I am having difficulties accessing or viewing my appraisal.

Please ensure pop-ups are allowed for this webpage and that you have Adobe installed on your computer. For a full list for system requirements please click here.

7. Who should I contact if I have questions about my appraisal?

Please contact your lender for questions related to your appraisal or loan status.

8. What is The Accurate Group?

The Accurate Group provides national real estate transaction services to the financial services industry with a focus on title insurance and searches, loan processing, appraisal and valuation services, and loan due diligence services. To visit our website please click here.

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